About Us
Founded by Renae Leith-Manos and emerging from the success of ‘Renae’s World‘, an elite luxury hotel review platform, our consultancy specialises in working and partnering with globally recognised luxury hotel brands.
Guided by Renae, we are dedicated to refining, innovating, and elevating every facet of the luxury hotel industry. Our mission: to transform world-class hotels into unparalleled luxury experiences in South East Asia and Europe.
Our team is results driven and expansive, and located across the globe. Different cultures and countries sometimes require different approaches. We have experts on hand to support, drive, inspire and trouble shoot in South East Asia and Europe.
Podcast: Where2FromHere
Where2FromHere is a luxury global podcast with over 50k subscribers.
With almost 2 million views, our podcast features interviews with the luxury hotel industry’s best, delivering the latest industry and luxury travel news to our audience from all pockets of the globe.
Interview with Maud Bailly
One of the most powerful women in luxury hotels right now, Sofitel CEO, Maud Bailly.
Interview with Francois Delahaye
A Conversation with The Dorchester’s Francois Delahaye.
Interview with Guy Heywood
Raffles and Orient Express Global Operations.
Interview with Uday Rao
Four Seasons Legend and Much Loved General Manager Uday Rao.
Interview with Paolo Lemallo
The Dorchester Collection’s inspiring Culture and People Director.
Interview with Giordano Faggioli
The General Manager of Ayana, Bali, Indonesia.
The Experts in Southeast Asia and Europe
Luxury Travel in Southeast Asia and Europe.
Travelers from all over the world are seeking out the finest hotels, restaurants, and experiences these regions have to offer. In order to stay ahead of the curve, luxury hotels in Southeast Asia and Europe need to partner with experienced consultants who can help them navigate the ever-changing landscape.
That’s where Luxury Hotel Consulting comes in. Founded by Renae Leith-Manos, we are a global team of experts with decades of experience in the luxury hotel industry. Focusing on Europe and Southeast Asia, our luxury hotel insights foster mutual learning and growth, aiding both regions to elevate their hospitality standards.
Our Services Include:
Sustainability
Our mission is to weave the finest threads of global sustainability practices into the tapestry of luxury hospitality across Southeast Asia and Europe.
Guided by a fervent commitment to protect and preserve the environment, we embark on a journey to create a better world, one luxury hotel at a time.
From minimising single-use plastics to championing conservation awareness among guests, we instil mindful choices into the heart of luxury experiences. By pioneering these transformational shifts, we aim to pave the way for a hospitality landscape that’s luxurious, responsible, and timeless.
With our focus on Southeast Asia and Europe, we embrace diversity in landscapes and cultures, ensuring that every sustainability program we design is tailored to the essence of each locale.
We draw from the wealth of global best practices, seamlessly integrating them with regional nuances. Our strategies are rooted in a profound understanding of the environment.
We envision hotels that serve as sanctuaries of rejuvenation – without compromising on the future.
Reforming Staff Retention
With a keen focus on staff retention, we unveil a realm of insider knowledge and global industry opportunities that redefine the way luxury hotels retain and nurture their exceptional talent.
We understand that a luxury hotel’s success lies in the hands of its dedicated staff.
Our consultancy is built on the belief that when employees thrive, the entire guest experience flourishes.
With a finger on the pulse of the hospitality industry, we bring forth insights, strategies, and actionable solutions that illuminate the path to impeccable staff retention.
Our ultimate goal is to illuminate the pathways that lead to unmatched staff satisfaction and loyalty. By spotlighting growth opportunities within the global industry, we empower hotels to create environments where employees thrive professionally and personally.
With our guidance, luxury hotels can source and nurture talent that remains committed, engaged, and aligned with the hotel’s values and goals.
Advisory
With a globally distributed team of luxury hotel consultants – spanning from Italy, Singapore, New York City to London and beyond – we bring unparalleled expertise and the very latest trends and information.
Our roster includes sustainability trailblazers, culinary maestros, aesthetic connoisseurs, wellness visionaries, media savants, and cultural ambassadors. Leveraging decades of experience and insights from luxury niches worldwide, we are poised to elevate your business.
Our proven methodology uses experts from different corners of the world to amplify guest experiences by enriching them with diverse cultural perspectives and refined insights. This synergy directly translates into enhanced profitability and business success.
With our expertise, we empower you to not just meet industry standards, but to exceed them; establishing your business as a paragon of luxury, sustainability, and innovation.
Client Voices
After working with Luxury Hotel Consulting, the team at The Oberoi Beach Resort saw a marked difference in our team and their confidence when speaking with international travellers, especially the new team members. The team was able to understand a guest’s perspective within top luxury hotels, delivered by one of their own
— Oberoi Lombok, Hotel Manager Tanmay Vaidya.
Renae is an exceptional professional, whose expertise in the luxury hotel industry is truly unparalleled to others. I’ve had the pleasure of working with her on several projects, and her ability to blend marketing with a deep understanding of the luxury travel space, hotel operations and wellness is nothing short of impressive.
— Kara Freedman, Hilton NYC
“I have worked with Renae in her capacity as a journalist and consultant for some of the most luxurious brands in Paris for over two decades. Renae has a black book of contacts, not only in Paris but all over France including St Tropez, Cannes, Nice, and the wine areas which includes designers, property developers, and more.
— Caroline Shapiro, Director, In Beauty, London
Our Experience:
2025
Working with an established luxury hotel in Bali.
Updating a butler program in an established luxury hotel in Bangkok.
Working with a hotel owner in Sydney on media presentation skills.
2024
We ran a highly successful Luxury Hotel Consultancy program over several weeks for one of Bali’s most luxurious 5-star hotels.
Conducted digital media training for 45 people over 4 days in a luxury five star hotel in Bali.
Worked one on one with multiple General Managers at luxury hotels in South East Asia on media presentation and communication skills
Updating and refreshing a butler program for a luxury five star hotel
2023
We ran a highly successful Luxury Hotel Consultancy program over several weeks for one of Bali’s most luxurious 5-star hotels.
Conducted digital media training for 45 people over 4 days in a luxury five star hotel in Bali.
Worked with Alila Uluwatu Bali over several months to implement a bespoke program for line staff.
Ran a bespoke luxury program for line staff and department heads at a prestigious 5-star luxury hotel in South East Asia.
Worked with Oberoi Lombok to create a bespoke Human Resources training program over several days.
2022
Jake Down was the Australian Champion for Bombay Sapphire Stir Creativity Competing against 300 competitors around Australia , to take out the grand final and Australian Champion.
2019
Set up data collection of daily, monthly & yearly waste, harvest and production reports as well as savings and revenue reports.
A waste to gift curatorship: Alila Villas Uluwatu Sustainability Lab was created in 2019 and has diverted more than 30 tons of waste from going to landfill, while creating jobs and generating revenue.
Work With Us
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